Disputing traffic tickets is what we do. We want to make the process as easy as possible for you. That’s why we have introduced the text-a-ticket service. The instructions are simple: Press the button below, attach your ticket to the text message, and hit SEND!
First, locate your copy of the violation ticket you received from police. You have 30 days after receiving the ticket to dispute the allegations. DO NOT wait until the last few days to text us.
Those who have received a traffic ticket will typically get something that looks like this:
At the top right-hand corner, you’ll have the violation ticket number, followed by a box that lists out who the ticket was issued to. This would presumably be you, the alleged driver of the vehicle at the time.
Police will list out the date and time the ticket was issued, where it was issued, and what provincial Act the alleged offence falls under.
The most important part, the portion that affects you, is the description of offences. This area in the centre of the ticket sets out what the police officer is alleging you did wrong. The officer will list out the section of the Motor Vehicle Act your offence falls under, along with what the ticket fine amount is. What is important is that an officer will NOT list out how many Driver Penalty Points an offence is worth, nor will it be clear whether the offence will be considered by RoadSafetyBC as a reason to prohibit you from driving.
Next, simply snap a photo of your ticket using your mobile phone. Make sure the details on the ticket are VISIBLE. If you can’t read the details of the ticket on the photo, we can’t either. When you’ve taken the picture, press the button below, attach your ticket to the text message, and hit SEND!
Allow 48 hours for us to assess the ticket. We will contact you via the phone number you used to send the ticket to let you know your options. If you have any questions after using text-a-ticket, or you do not hear from us within 48 hours, call 604-608-1200.